Security & Confidentiality
Written for people who handle law-enforcement interviews, court audio, and other material that must not leak. Plain answers, no badges we haven't earned.
The short version: your audio is processed on systems we operate — never sent to
third-party AI services — never used to train AI, and automatically deleted 14 days
after your draft is delivered.
Where your audio goes (and doesn't)
- No third-party AI APIs. Transcription, speaker identification, and formatting run on computing infrastructure operated by us. Your recordings are never submitted to OpenAI, Google, or any external AI service.
- No AI training. Your audio and documents are used for exactly one purpose: producing your transcript. We do not train, fine-tune, or improve AI models on customer content.
- US-based storage. Uploaded files and drafts are stored on servers in the United States (AWS, N. Virginia).
Retention: deleted on a schedule, automatically
- Audio, templates, and finished drafts are automatically deleted from our active systems 14 days after your draft is delivered. This is enforced by an automated daily job, not a manual promise.
- Residual copies inside our encrypted disaster-recovery backups expire within 30 days.
- Your account information (name, email, job history metadata) is kept while your account exists and removed on request.
Access and transmission
- All transfers are encrypted in transit (TLS 1.2+). There is no unencrypted path to our servers.
- Access to customer files is limited to the personnel who produce your transcript.
- Uploads require a verified account tied to a working email address — there is no anonymous upload.
- Passwords are stored as salted hashes; we cannot read them.
Payments
All payment processing is handled by Stripe (PCI DSS Level 1). Your card details never touch our servers.
Working with your obligations
- Every account can put a signed confidentiality / non-disclosure agreement in place in about a minute, online, from inside the app — it takes effect on acceptance and you get a copy to keep. Many transcription shops have their own paper instead, and we're happy to be on it; ask and we'll review and sign yours.
- Need a different retention window, or immediate deletion after download? Ask — per-account retention settings are available.
What we don't claim
We're a young service and we won't decorate this page with certifications we don't hold. No SOC 2 or CJIS certification yet. What you get instead is a precise, truthful description of how your data is handled — and a direct line to the people running the system: Contact.
Reporting a security concern
Found something that worries you? Email Contact with "SECURITY" in the subject. We read those first.
VerbaDraft is operated by JuiceBit LLC, 406 Suburban Dr., 1067, Newark, DE 19711, USA. Last updated: August 24, 2026.